Privacy Policy

This website is operated by Chair and a Half. Throughout the site, the terms "we”, “us” and “our'' refer to Chair and a Half. This privacy policy outlines how we collect, use, and protect the personally identifiable information (PII) we receive from you when you make a purchase from us. PII refers to any information that can be used to identify a person, such as their name, address, phone number, email, or credit card details.

PERSONAL INFORMATION WE COLLECT

When you use our website, we may collect various types of information about your device and how you interact with our website. This information includes but is not limited to your web browser, IP address, time zone, cookies, pages or products viewed, and search terms used when accessing our Site. We refer to this information as Device Information.

Our website uses various technologies such as cookies, log files, web beacons, tags, and pixels to collect Device Information. Cookies are small data files that are placed on your device or computer and often contain an anonymous unique identifier. Log files track actions on our Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. Web beacons, tags, and pixels are electronic files used to record information about how you browse our website.

Aside from Device Information, we also collect Order Information when you make a purchase or attempt to purchase through our website. This information includes your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as Order Information.

Please note that when we mention "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information combined.

Rest assured that we only collect information that is necessary for us to offer you our products and services. We also have measures in place to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

If you have any questions or concerns about our privacy practices, please do not hesitate to contact us. We are always happy to help and provide further information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

The personal information that we collect from you is used primarily for fulfilling orders placed through our Site. This includes processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations.

Aside from order fulfillment, we may also use the Order Information that we collect to communicate with you. This allows us to keep you informed about the status of your order and to address any questions or concerns that you may have. Furthermore, we employ screening measures to mitigate potential risks or fraudulent activity associated with our orders. This ensures that we can maintain the highest level of security and privacy for our customers.

When you share with us your preferences, we may also use your Order Information to provide you with personalized information or advertising relating to our products or services. We strive to tailor our outreach efforts to meet your specific needs and interests.

We also collect Device Information, such as your IP address, to help us screen for potential risk and fraud. We use this information to improve and optimize our Site. Specifically, we generate analytics to understand how our customers browse and interact with the Site. This analysis enables us to assess the success of our marketing and advertising campaigns and continually refine our offerings to better serve our customers.

NOTE: We do not share your personal information with third-party companies for their marketing purposes. We only share information with trusted third-party service providers who assist us in our ongoing efforts to improve the shopping experience for our valued customers.

SHARING YOUR PERSONAL INFORMATION

As mentioned above, we may share your Personal Information with third-party service providers as necessary to help us provide you with the best services possible. This includes sharing your Personal Information with Shopify to power our online store and with Google Analytics to gain insights into how our customers use our Site.

Shopify is a trusted third-party e-commerce provider that enables us to process transactions for our online store. When you purchase through our store, Shopify collects certain information about you, such as your name, email address, shipping address, and payment information. This information is necessary to complete your transaction, and Shopify uses it under its privacy policy, which you can review by clicking here.

Likewise, we use Google Analytics to better understand how our customers navigate and use our Site, which allows us to optimize our services and provide you with the best possible experience. Google Analytics collects data about your device and your behavior on our Site, such as your IP address, your location, and the pages you visit. This information is used solely to help us improve our business practices, and Google uses it under its privacy policy, which you can also review by clicking here.

We may also share your Personal Information when necessary to comply with applicable laws and regulations, such as in response to a legal request for information or to protect our legal rights.

Rest assured that we will never sell or rent your Personal Information to third parties for marketing purposes. We value your trust and respect your privacy, and our sharing of your information is solely to enable us to provide you with the best possible services. If you have any questions or concerns about how we use your Personal Information, please do not hesitate to contact us.

PROTECTION OF PERSONAL INFORMATION

Chair and a Half is committed to maintaining the highest standards of privacy and security when it comes to personal information that is collected from clients, including but not limited to names, addresses, phone numbers, email addresses, and payment details.

To ensure the protection of personal information, we have implemented several robust data privacy and security measures. First and foremost, all personal information is stored securely and accessed only by authorized personnel who require it for legitimate business purposes. Our databases are protected by industry-standard encryption and security protocols that ensure that sensitive information remains confidential.

We also take steps to ensure the accuracy and integrity of personal information by regularly reviewing and updating the data we hold. This includes verifying contact details and identifying and correcting any inconsistencies or errors.

Importantly, we will never sell or share personal information with any third party without the express consent of the individual concerned, except in cases where we are legally required to do so.

In the unlikely event of a data breach, we have a comprehensive protocol in place to immediately notify affected individuals and take all necessary steps to mitigate any potential harm.

We understand that clients trust us with their personal information, and we take that responsibility very seriously. Our commitment to protecting personal information is an integral part of our business philosophy, and we will continue to update and improve our policies and procedures to ensure that we meet our clients' expectations and exceed industry standards for data privacy and security.

BEHAVIORAL ADVERTISING

Chair and a Half is committed to transparency, and as such, we want to inform you about the ways we use your personal information, particularly when it comes to behavioral advertising.

Behavioral advertising is a form of targeted advertising that uses your online behavior to show you advertisements that are more relevant to your interests. This happens when third-party advertising companies collect information about your browsing history, search queries, and other online activities.

We use behavioral advertising to provide you with personalized ads that we believe would be of interest to you based on your browsing behavior. However, we want you to have control over what ads you see, which is why we provide opt-out options for various advertising platforms.

You can opt out of targeted advertising by using the links below:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads                                

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Do Not Track signal is an HTTP (Hypertext Transfer Protocol) header field that is sent by a user's browser to a website to indicate their preference to opt out of certain tracking activities. While some websites may honor this request and adjust their data collection practices accordingly, at Chair and a Half, we do not alter our data collection and use practices when we receive a DNT signal from your browser.

It is important to note that DNT signals are not yet standardized, and there is no clear consensus among website owners on how to handle them. Furthermore, some web browsers may not even send DNT signals by default, making it difficult for website owners to reliably interpret them.

As a result, we have implemented a clear and concise Privacy Policy that outlines our data collection and use practices. We strive to be transparent with our customers about how and why we collect data, and we take all necessary steps to protect the information we collect.

If you have any questions or concerns about our data collection practices, please do not hesitate to contact us. We value your privacy and are committed to maintaining the highest level of data protection for our customers.

YOUR RIGHTS

If you’re a European resident, you have the right to be fully aware of all the personal information that we hold about you. In accordance with the General Data Protection Regulation (GDPR), you reserve the right to request the correction, update, or deletion of your data at any time. This right is enforceable, and we are committed to fulfilling our obligations with regard to the GDPR.

Should you choose to exercise this right, we will respond to your request within one month. We will take all necessary steps to ensure that your personal information is accurate, complete, and up to date. If we cannot comply with your request, we will provide you with an explanation as to why.

It is worth noting that we process your personal information to fulfill any contracts we may have with you, such as if you place an order with us. Furthermore, we may process your personal information for legitimate business interests, such as improving our customer service, analyzing sales data, and developing new products and services. These business interests are vital to the success of our company, so we will continue to process your data as necessary to fulfill them.

We understand that your privacy is important to you, which is why we take all necessary precautions to protect your personal information. It's important to note, however, that transferring your information from Europe, including to Canada and the United States, may involve passing it to countries outside of the European Economic Area (EEA) that may have less stringent data protection laws than those in Europe. Rest assured, however, that we will take all necessary measures to ensure that your personal information is treated securely and in accordance with this policy.

We do our best to remain transparent and accountable at all times. Should you have any questions about your personal information or this privacy policy, please don't hesitate to contact us. We're always happy to help.

DATA RETENTION

In regard to data retention, we maintain your information for our records, as required, to fulfill your order through our Site. This may include details such as your name, address, email, and order information. Your data is securely stored and maintained on our servers and is only accessible to authorized personnel and third-party service providers who assist us in fulfilling your order.

We take all necessary measures to protect your information from unauthorized access, disclosure, alteration, and destruction. We adhere to industry standards and best practices, including but not limited to encryption, passwords, access control, firewalls, and regular security audits.

While we maintain your Order Information for our records, we are committed to respecting your privacy and providing you with control over your data. If you wish for us to delete your information, you may contact us, and we will promptly comply with your request. Your information will be permanently deleted from our servers and any backups.

CHANGES

As part of our unwavering commitment to ensuring the privacy and security of the information we collect from our customers, we may need to update our Privacy Policy page from time to time. These changes may be necessitated by factors such as operational or legal reasons, regulatory requirements, or a desire to enhance the overall user experience.

In updating our Chair and a Half Privacy Policy page, we will endeavor to provide detailed information and facts about any changes that have been made. Our goal is to ensure that our valued customers have a clear understanding of how we collect, use, share, and protect their personal information. We remain committed to providing a world-class user experience while placing the highest priority on data protection and privacy.

CONTACT US

If you have any questions or concerns regarding our privacy practices, please do not hesitate to contact us through our Contact Us Page. Our team is always available to provide you with more information and assistance. You can reach us through the following details:

Chair and a Half

1020 North 730 East

Pleasant Grove, UT, 84062

chairandahalf.blog@gmail.com

We encourage you to review our privacy policy to gain a better understanding of how we collect, use, and protect personal information.